Help Desk Specialist HD41
The Help Desk Specialist program teaches how to maintain and troubleshoot computer hardware and software and be a support person to handle calls from customers.
Entrance Requirements
- Submit a completed application;
- High School diploma or equivalent required: No
- Age Requirement: NA
- Submit official high school/high school equivalent transcripts, if applicable;
- Submit official college transcripts, if applicable;
- Satisfy Placement Testing requirements.
Required Courses — 18 Hours
Item #
Title
Credits
Guided Electives (4 credits)
+
4
Minimum
Required Courses
Credit Hours:
18
CIST Operating Systems Elective — 3-4 Hours
Choose one of the following:
Item #
Title
Credits
CIST 1130 or CIST 1135
+
3
-
4
Minimum
CIST Operating Systems Elective
Credit Hours:
3-4
Introductory-Level Networking Class — 4 Hours
* Choose one of the following:
Item #
Title
Credits
Minimum
Introductory-Level Networking Class
Credit Hours:
4
Minimum Credit Hours for Graduation:
25-26