Help Desk Specialist HD41

The Help Desk Specialist program teaches how to maintain and troubleshoot computer hardware and software and be a support person to handle calls from customers.

Entrance Requirements

  • Submit a completed application;
  • High School diploma or equivalent required: No
  • Age Requirement: NA
  • Submit official high school/high school equivalent transcripts, if applicable;
  • Submit official college transcripts, if applicable;
  • Satisfy Placement Testing requirements.

Required Courses — 18 Hours

Item #
Title
Credits
Minimum Required Courses Credit Hours:
18

CIST Operating Systems Elective — 3-4 Hours

Choose one of the following:

Item #
Title
Credits
Minimum CIST Operating Systems Elective Credit Hours:
3-4

Introductory-Level Networking Class — 4 Hours

* Choose one of the following:

Item #
Title
Credits
Minimum Introductory-Level Networking Class Credit Hours:
4
Minimum Credit Hours for Graduation:
25-26

Overview

Program

Type

Technical Certificate of Credit

Location(s)

Golden Isles, Jesup, Waycross