The Help Desk Specialist program teaches how to maintain and troubleshoot computer hardware and software and be a support person to handle calls from customers.
Entrance Requirements
- Submit a completed application;
- High School diploma or equivalent required for Graduation: No
- Age Requirement: NA
- Submit official high school/high school equivalent transcripts, if applicable;
- Submit official college transcripts, if applicable;
- Satisfy Placement Testing requirements.
Required Courses — 19 Hours
Item #
Name
Credits
4
Minimum Required Courses Credit Hours
19
CIST Operating Systems Elective — 3-4 Hours
Choose one of the following:
Item #
Name
Credits
3-4
Minimum CIST Operating Systems Elective Credit Hours
3-5
Introductory-Level Networking Class — 4 Hours
* Choose one of the following:
Item #
Name
Credits
Minimum Introductory-Level Networking Class Credit Hours
4
Minimum Credit Hours for Graduation
26-27